AFTER-SALES

  • Welcome to Premium
    Care Rewards.

    Welcome To Premium Care Programme

    At Komoco, we believe that your loyalty deserves ours. Join the Premium Care Programme when you purchase a Hyundai vehicle or visit our Service Centre today!

    PREMIUM CARE BASIC MEMBERSHIP

    As a member, you can earn 3% service points rebate from your total spend (before GST) & redeem them on your next service visit. The more you service with us, the more savings you will enjoy.

    PREMIUM CARE GOLD MEMBERSHIP

    With Gold status, apart from 3% service points rebate, you will enjoy a host of other benefits.

    Upgrade to Premium Gold when you have purchased:
    • SECOND Hyundai vehicle or more; OR
    • THIRD or more consecutive 1-Year Maintenance Service Planner; OR
    • ONE 2-Year Maintenance Service Planner

    PREMIUM CARE GOLD PLUS MEMBERSHIP

    With Gold Plus status, apart from 3% service points rebate and a host of Gold benefits, you will enjoy the exclusive access to our all-new Premium Lounge.

    Upgrade to Premium Gold Plus when you have purchased THIRD or more consecutive 2-Year Maintenance Service Planner.

    PREMIUM CARE PLATINUM MEMBERSHIP

    Upgrade to Platinum status, the highest tier of the Premium Care Programme, to enjoy the full suite of member benefits and privileges, including exclusive access to our all-new Premium Lounge.

    Upgrade to Premium Platinum when you have purchased:
    • FOURTH Hyundai vehicle or more; OR
    • ONE Hyundai Genesis

    Log in to check your latest Premium Care points balance, update your personal details, or change password.

    Register for Premium Care membership now if you are not member yet.

  • Welcome to Premium
    Care Rewards.

    Benefits

    Your Premium Care benefits at a glance

      Premium Care Memberships Basic Gold Gold Plus Platinum
    Special loyalty discountsfor your next Hyundai vehicle(s) ☖  
    Earn 3% service points rebate
    Fast track & personalised registration during service visits  
    Priority booking & service job schedule  
    Free preparation & vehicle delivery for annual inspection ∇  
    Free labour for roadside assistance service *  
    Free recovery service * #  
    Harley-Davidson Motor Clothes: 10% off regular priced merchandise  
    Ferrari merchandise: 5% off regular priced merchandise  
    Premium Lounge access    
    Courtesy vehicle replacement during service visits ^      
    Annual 1x polishing package      
    ☖ Other Terms & Conditions apply
    * Applicable only within Singapore
    ^ Subject to reservation
    # One-way towing service to Komoco only. Maintenance job must be carried by Komoco Service Centre.
    ∇ Pre-arrangement is required upon service booking, service only available from Monday – Friday
  • Welcome to Premium
    Care Rewards.

    Frequent Asked Questions

    Can any Hyundai owner become a Premium Care Member?

    Yes, all Hyundai owners can become a Premium Care Member and the membership is free. However, you will only start earning service points rebate when you service your vehicle with Komoco Service Centre.

    How do I apply for Premium Care Programme?

    You may get a registration form from our Sales Consultant upon new vehicle delivery or from our Service Advisor upon service visit or register online at www.hyundaimotors.com.sg

    How can I earn service points rebate?

    Service points rebate are credited to your account each time you engage a service or part change from Komoco Service Centre (except for body repairs and spray paintings). You earn 1 point for each dollar spent.

    Will my accumulated service points expire?

    Yes. Service points will expire after ONE year from points-earned date.

    What happens to my service points if I change to a new Hyundai vehicle? Are they transferable?

    Yes. They are transferable from your previous vehicle to your new vehicle. However, points are non-transferable for different ownerships, including family member’s Hyundai vehicle(s).

    How can I access my member account to view my points or change my personal data?

    You may log on to your member account to view your transaction points and update your particulars such as contact numbers, email, address etc.
    If you need to update Vehicle Number, Name, NRIC and Date of Birth, please contact our Service Advisor at 64735588.

    When will I receive my new Member ID and Password after I have submitted my online registration?

    Your online registration will be processed on next working day. If you have submitted your registration on weekends, your registration will be processed on the following Monday (except public holidays). You will then receive a system email providing you the Member ID and password to log in online.

    Whom shall I contact if I am unable to log in my Premium Care account online?

    Please call our Service Advisor at 64735588 for assistance. Alternatively, you may email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

    How do I renew my Gold or Gold Plus membership?

    Simply purchase a Yearly Maintenance Service Planner within your membership period.

    What is your 24-hour Roadside Service number?

    It is 9665 2653.

    What is your Recovery Service hotline?

    It is 6272 2208.

    If you have any other questions on the programme or your membership, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Welcome to Premium
    Care Rewards.

    Terms and Conditions

    I. PREMIUM CARE MEMBERSHIP:

    1. To be eligible for Premium Care Basic membership, the member must be a Hyundai non-corporate owner.
    2. New members will be enrolled in the Premium Care Programme through the submission of Premium Care Registration Form at Komoco Service Centre or after they have registered online, subject to confirmation from KMPL. Upon membership confirmation, members will receive a member card from Komoco Service Centre or by post. However, KMPL shall not be responsible for any delay or card lost by post.
    3. KMPL requires a copy of your vehicle log card as change of ownership supporting document if the vehicle registration you provided has been registered under another customer’s name.
    4. Premium Care membership is valid until you are no longer a Hyundai owner.
    5. Premium Care membership is non-transferable.
    6. Stored points redemption is strictly based on presentation of the member card and points are not exchangeable for cash, gift vouchers and/or in kind.
    7. Service points will not be issued for promotional or special discounted items or services.
    8. Points earned cannot be redeemed on the same day.
    9. Points will expire after one year from points-earned date.
    10. KMPL shall not be responsible for any losses or damages arising from this Premium Care Programme, including any point losses.
    11. The Premium Care Programme is the property of KMPL and KMPL reserves the right to amend or change the terms and conditions without any prior notification to Premium Care members. All decisions made by KMPL are final and conclusive.

    II. PREMIUM GOLD MEMBERSHIP:

    1. All terms and conditions for Premium Care Basic membership above are applicable for Premium Gold membership.
    2. Premium Gold membership is by invitation only. Invitation will be offered to Premium Care members if the criteria below are met.
      1. Owners who have previously purchased two or more Hyundai vehicles and is currently driving a Hyundai vehicle.
      2. Owners who have purchased three or more consecutive 1-Year Maintenance Service Planners.
      3. Owners who have purchased a 2-Year Maintenance Service Planner.
    3. Premium Gold membership will expire after:
      1. 14 months from membership effective date (for second or third Hyundai vehicle purchase)
      2. 14 months from membership effective date (for 1-Year Maintenance Service Planner purchase)
      3. 28 months from membership effective date (for 2-Year Maintenance Service Planner purchase)
    4. To renew the Premium Gold membership, members must purchase another Yearly Maintenance Service Planner within their membership period.
    5. Gold status will be changed to Basic if the re-qualification criteria is not met.

    III. PREMIUM GOLD PLUS MEMBERSHIP:

    1. All terms and conditions for Premium Care Basic membership above are applicable for Premium Gold Plus membership.
    2. Premium Gold Plus membership is by invitation only. Invitation will be offered to Premium Gold Plus members if the criteria below is met.
      1. Owners who have purchased three or more consecutive 2-Year Maintenance Service Planners.
    3. Premium Gold Plus membership will expire after:
      1. 28 months from membership effective date (for 2-Year Maintenance Service Planner purchase)
    4. To renew the Premium Gold Plus membership, members must purchase another 2-Year Maintenance Service Planner within their membership period.
    5. Gold Plus status will be changed to Gold or Basic if the re-qualification criteria is not met.

    IV. PREMIUM PLATINUM MEMBERSHIP:

    1. All terms and conditions for Premium Care Basic membership are applicable for Premium Platinum members.
    2. Premium Platinum membership is by invitation only. Invitation will be offered to Hyundai owners who meet the criteria below:
      1. Owners who have previously purchased four or more Hyundai vehicles (and is currently driving a Hyundai vehicle)
      2. Owners who have purchased a Hyundai Genesis
    3. No member card will be issued for Premium Platinum members. However, KMPL will send you a personalised Cash Card with your name on it.
    4. Premium Platinum membership stays with you for life as long as you are driving a Hyundai vehicle.